Tele Caller- Tele Sales
- Jaipur Head Office
Connect with existing customers from the expired pool and those about to expire to inform them about refinancing or closure using a predefined script.
- Enquire about customer requirements for refinancing effectively.
- Answer customer inquiries about products or the company related to refinancing and closure.
- Enter customer information accurately into the database.
- Process data and transactions efficiently using defined tools.
- Directly connect with field sales and the collection team as and when required.
- Maintain records of calls, sales notes, remark, or other useful information.
- Achieve sales targets and ensure closure of expired cases as per assigned hub or data.
OPERATION OFFICER
- Jaipur Head Office
TO CHECK FILES PROPERLY AS PER COMPANY GUIDELINES. AND MATRIX.
- TO CROSS CHECK ALL TYPE DETAILS
- DISBURSAL , LOAN , FINANCIAL , COLLATERAL OR ASSET , LOAN PARAMETER, RECEIPT DETAILS, DOCUMENTATION, SANCTION CONDITION AND PAYMENT DETAILS, MISC ADDITION INFORMATION PAGE.
- TO CHECK/VERIFY THE AUTHENTICITY OF KYC’S OF THE CUSTOMER ONLINE OR OFFLINE AS PER REQUIREMENT.
- TO CHECK DOCUMENTS LIKE VALUATION REPORT, FI REPORT, RTO DOCUMENTS AND CONSENT LETTER FOR PAYMENT BEFORE DISBURSEMENT OF FILE.
- TO VERIFY THE CREDIT APPROVALS, APPROVING AUTHORITY AND CREDIT CONDITIONS IN ALL THE FILES. LIKE (IRR, PRODUCT & DEVIATIONS).
- TO MAINTAIN QUALITY OF FILES & SMOOTH DISBURSEMENT PROCESS.
- TO CLEAR ALL RECEIVED APPLICATION WITHIN TAT.
CREDIT OFFICER
- Jaipur Head Office
TO APPRAISE CREDIT OF LOAN APPLICATIONS WITHIN DEFINED GUIDELINES AND DEFINED TAT.
- TO EVALUATE CREDITWORTHINESS OF POTENTIAL CUSTOMERS.
- TO DO FOLLOW UP ON THE ASSIGNED DELINQUENT POOL.
- TO ENSURE ALL LOANS AND LENDING PROCEDURES COMPLY WITH THE REGULATIONS
Tele Caller- Tele Sales
- Jaipur Head Office
Connect with existing customers from the expired pool and those about to expire to inform them about refinancing or closure using a predefined script.
- Enquire about customer requirements for refinancing effectively.
- Answer customer inquiries about products or the company related to refinancing and closure.
- Enter customer information accurately into the database.
- Process data and transactions efficiently using defined tools.
- Directly connect with field sales and the collection team as and when required.
- Maintain records of calls, sales notes, remark, or other useful information.
- Achieve sales targets and ensure closure of expired cases as per assigned hub or data.
